Privacy & Policy

Terms & Conditions

1. PRIVACY NOTICE

Genoa sailing (hereinafter referred to as the “Company” or “we”), is committed to respect your privacy and comply with applicable laws on data protection.

Any data processed by the Company is:

- Processed lawfully and in a transparent way;

- Processed in accordance with the applicable laws, regulations and guidelines and the provisions of our contractual relationship;

- Used only for legal purposes and to the extent that this is necessary to fulfill our obligations as per our agreement and/or the law;

- Processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, by using appropriate technical or organizational measures.

Processing of your personal data is governed by these terms, by the relevant provisions of Greek and EU legal framework on data protection, including the General Data Protection Regulation (2016/679) and the relevant decisions, guidelines and regulations.

2. WEBSITE PRIVACY NOTICE

This Privacy Notice explains how we collect, process and/or use information that we receive via our website and the emails we send (collectively referred to as the “Website”) that link to this Privacy Notice, as amended from time to time. This Privacy Notice also describes how we collect, process, use and share the personal information you provide us with. It also describes your choices regarding use, access, transfer, correction and deletion of your personal information.

2.1 Information we collect

We collect information in order to provide the services you request.

2.2 Information you give us

When you submit your data in our contact form, we collect and retain your data exclusively to communicate with you and fulfill your request. In this context, we collect your name, email, as well as any data you may choose to include in your message.

2.3 Information we collect automatically

When you use the Website, your device is automatically providing information to us so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect may also include usage information and statistics about your interaction with the Website.

2.4 Cookies

Cookies are small text files sent by the web server to your web browser and stored by your browser on your device so they allow the Website to recognize your device (but not you personally) and remember if you have been to the Website before. Cookies are an industry standard used by most major web sites; when you visit the Website, we may collect information from you automatically through cookies or similar technology.

2.5 Why we collect your information

We process your data exclusively for the below purposes:

(a) For the execution of our contractual relationship

(b) To comply to our statutory obligations

(c) To organize and execute our business operations, such as to perform payments, communicate and manage our relationship with you

(d) For purposes of auditing Company’s procedures

(e) To reply to official requests from the authorities

(f) To establish, exercise and defend legal claims

(g) To send promotional material

2.6 Recipients of your data

Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data, for the operation of our website and/or for sending our newsletter. Data collected are kept in digital format and with safety at Company’s premises.

2.7 Duration of processing

Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. When you submit your data in our contact form, we will retain your data for the period required to respond to your request. After this period, we will archive and retain your request and your contact details for one (1) year. At the expiry of the retention period, we will delete your data.

2.8 Personal Data that we collect

We collect and process indicatively the following personal data:

(a) Identification data (name, surname, and, if applicable, ID/Passport Number, signature)

(b) Contact information (address, telephone number, email)

(c) Data necessary to perform payments (including but not limited to tax registration number, bank account number, beneficiary);

(d) In the case of legal entities, information related to their legal representatives (name, surname, signature);

(e) Any other information that you disclose to the Company and is necessary for the performance of our contractual relationship.

2.9 Where we store your data

Your information is stored on our servers and protected physical storage locations in our offices as well as servers owned by third parties. We implement a variety of procedures and technologies to protect your information from unauthorized access, use, or disclosure.

We obtain business essential services such as emailing and data storage from external suppliers. We take great care in selecting reputable trustworthy suppliers.

Despite all reasonable measures being taken, it is well understood that no business can fully eliminate security risks associated with information.

2.10 Your rights

Subject to applicable Law, you under certain circumstances have the right to request:

(a) to access your personal data

(b) to correct your personal data

(d) to object processing of your personal data

(e) to restrict processing of your personal data

(f) to transfer your personal data to another company

(g) to withdraw consent

(h) to lodge a complaint.

The Company will satisfy your request under the conditions set forth by law. The possibility of exercising a right conferred by the law does not always mean that it can be fully satisfied, especially when other legal provisions restrict it. In case we are unable to meet your request, we will inform you about the reasons.

To receive more information or exercise any of your rights please contact us at email: info@genoasailing.com

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

3 PAYMENTS

The Company accepts payment by Debit Card, Credit Card, or Bank Transfer. In any case, you accept that the conclusion of the contract entails your obligation to pay as agreed.

Accepted cards are Visa and MasterCard. Your debit or credit card will be charged after checking and certifying the data and its validity. You are solely responsible for the correct recording and truthfulness of your debit or credit card details and the card you use for your transaction must belong to you. Debit or credit cards are subject to validity checks and approval by the respective card issuer. If the required payment approval is not received by the Company, then your contract will not be concluded and you bear full responsibility for not concluding it. By accepting these terms, you give us your irrevocable authorization to charge your debit or credit card the amount corresponding to your contractual obligation and you declare that you waive the right to raise any objection to the relevant charge to the card issuer. It is clarified at this point that your contractual obligation does not only concern the payment of the relevant amount but also the other charges arising from the terms of the charter agreement, which you accept as valid and you waive the right to object to the card issuer, as long as the Company proves the occurrence of the event that gives rise to your relevant obligation.

4 INTELLECTUAL PROPERTY

The entire content of our website, including but not limited to marks, logos, texts, designs, graphics, photos, software, services provided and all the agreements concerning them are the intellectual property of the Company and are protected by the Greek and International Law. It is prohibited to copy, distribute, modify, alter, compile, configure, transfer, sell, republish, send data to another computer in any way of any information (as a whole, in part or in summary), reproduce and retransmit the content of the Website with in any way or means, including posting them on the Internet or making the information available on the Internet in any other way, without our written permission.

The Company may mention third party websites on its Website and/or provide an active link to them. We inform you that we do not control nor bear any responsibility for the content and operation of any mentioned/linked third-party websites, or for any data transmission from or to third-party websites, nor do we guarantee in any way the legality and security of the operation and content of such website. Any reference to a third party website or active link to it is provided for your convenience and you access and use them at your own risk.

5 WEBSITE DISCLAIMER

The information contained in the Website is for general information purposes only and subject to changes and amendments without prior notice.

This Website is not intended for children. By using the Website, you confirm that you are over the age of 18; if you are aged under 16 you must seek your parent's/guardian's permission beforehand and without this consent you are not allowed to provide us with information yet in the event that you do, we will cease to process it as soon as we find out.

Unless otherwise expressly stated, photos, videos, specifications and graphics of yachts and services are merely indicative and non-binding; reliance on website information for any purpose is strictly on user's responsibility. Yachts and services offered are described in written offer statement provided by the Company in response to inquiry for products and / or services placed with us and nothing on this Website constitutes advice, nor does the transmission, downloading or sending of any information create any contractual relationship. Prices and indications as to the availability of yachts, services, captains and crew on the Website are given for guidance purposes only.

Reasonable effort is made to maintain Website information updated and correct but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, fitness for a particular purpose, merchantability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. In no event shall we be liable for any loss or damages or expenses including without limitation, compensatory, direct, indirect or consequential loss or damage, loss of data, income or profit, loss of or damage to property or claims by third parties howsoever arising in connection with the copying or use of any information or material contained in or referred to on this website or otherwise from the use of this website (including without limitation information in respect of the yachts described on the Website).

6 GOVERNING LAW – JURISDICTION

Any dispute arising hereunder shall be interpreted and governed by the laws of Greece and shall be subject to the jurisdiction of the Courts of Piraeus.

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